Contact [email protected] Write to us for bug reports, appeals or payment issues. Please include your account email or order number if you can.
Reporting content
Character replies are generated by AI. If you see something inappropriate, long-press the message in the chat and choose Report; posts in the feed and the story screen have a report option too. We review every report.
Restoring purchases / new phone
Sign in with your email under Me in the app to restore your progress and membership on a new device. App Store / Google Play purchases can be restored with “Restore purchases” in the shop.
Cancelling a subscription
iPhone: Settings › your name › Subscriptions.
Android: Google Play › Payments & subscriptions › Subscriptions.
Web version: Membership › Cancel subscription, or email us.
Deleting your account
In the app: Me › Delete account. Or verify with your sign-in email on the account deletion page.